Go to BKOOL
Dear Bkooler,
I wanted to reach out directly to introduce myself, and be the first to let you know that BKOOL is now part of The ROUVY Group.
Naturally, our team is quite excited about this development. But of course we understand that you may have some concerns.
Please rest assured that nothing is changing for now. You can ride on the BKOOL platform just as you’ve been doing. Our focus will be on improving the stability and reliability of the app, and taking a customer-centric approach.
This is a learning phase for us, and we’re committed to listening to the feedback from you and all the other BKOOL riders.
Our aim is to provide the best possible experiences, value and riding options for riders around the world. And because we’ve always respected BKOOL as a fellow provider of real-route indoor cycling, we’re really grateful for the chance to step in and help it continue.
I’d love to hear from you. Please share your feedback here!
Sincerely,
Petr Samek, CEO
BKOOL & The ROUVY Group
Bonjours,
Je suis abonner a ROUVY. Pour BKOOL je dois faire un nouvelle abonnement et nouveau paiement?
Bonjour,
Oui, pour l’instant BKOOL et ROUVY fonctionnent indépendamment, donc si vous voulez utiliser BKOOL, vous devrez créer un nouveau compte et payer un abonnement. Vous disposez d’une période d’essai de 7 jours, afin de découvrir tout ce que BKOOL a à offrir.
Si vous avez d’autres questions, n’hésitez pas à les poser à nouveau. Nous sommes là pour vous aider. Nous vous prions d’agréer,Monsieur, l’expression de nos salutations distinguées.